Complete
Your Collection
Are you on the chase of a rare item to complete your collection? Discover how we can help.
How does it work?
We scout the world to find you the right missing piece.
This scenario explains how to find your missing piece at one of our auctions.
1. Where in the world?
We can help you on your journey of discovery for a rare missing piece to complete your collection.
2. No stone unturned
We will check our archives and connect with our network to find your missing piece.
> Read article about bidding
3. Look what we found!
We present you with the options we have uncovered, that we think you will love.
> Read article about bidding
4. Spoiled for choice
Ultimately, the decision is yours. Choose the item that suits your collection best or tell us to keep looking.
5. Checks and balances
Once we have received your item from its previous owner, we will verify its quality and condition.
> Read article about bidding
6. Settlement time
Once we have settled our finances, we ship your item directly to you. We guarantee safe passage for your purchase.
> Read article about biddingIs this what you are looking for?
START NOWHow does it work?
We proxy on your behalf.
This scenario explains how we can help you to manage the sale as a proxy.1. Found that missing piece but was sold?
It might be from a previous auction, but never fear, we can still help.
2. We can enquire
If the item of interest was sold, we can contact the current owner to check if they are willing to sell.
> Read article about bidding3. We know how much it means to you
We will mediate the negotiations of price on your behalf, to get you the best deal.
> Read article about bidding4. Checks and balances
Once we have received your item from its previous owner, we will verify its quality and condition.
5. Settlement time
Once we have settled our finances, we ship your item directly to you. We guarantee safe passage for your purchase.
> Read article about bidding6. You complete me!
You receive your item and your collection is complete. We will take care of payment to the previous owner.
> Read article about biddingIs this what you are looking for?
START NOWHow does it work?
Find your missing piece in our auctions.
This scenario explains how to find your missing piece at one of our auctions.1. After something specific?
Let us help you find that elusive missing piece for your collection at a Roxbury’s auction where we authenticate and make sure your purchase is up to standard.
2. Contact us for further information
We will do our pre-auction research and advise whether you should bid before auction day, set bidding caps or wait for auction day.
> Read article about bidding3. Win the lot and complete payment
Once you secured your pieces at auction, and the entire auction has finished, we will contact you to complete payment of the winning lots.
> Read article about bidding4. Settlement timeframes
As you might imagine, we will need some time to process all lots. Once we've settled our finances, we ship your item directly to you.
5. Bon voyage! We ship it to you
Unlike the Titanic, we guarantee safe passage for your purchase.
> Read article about bidding6. Hooray! You complete me!
Receive your item, do a celebratory dance and complete your collection!
> Read article about biddingIs this what you are looking for?
START NOWFREQUENTLY ASKED QUESTIONS
We have helped thousands of clients with their questions regarding items, shipping and auctions. Here are a couple of our frequently asked questions.
AUCTIONS
How do I bid on your auctions?
Our 101 guide will give you the ins and outs of bidding and winning in an auction. Please read our guide here.
What market coverage do the Roxburys Auction cover?
Roxbury’s Auctions cover a worldwide audience with multiple marketing campaigns operating to put your valued pieces in front of the right buyer.
What is Roxbury's buyer's premium?
Our buyer premium is in line with the industry standard, at 22% including GST.
When will invoices be issued?
 Invoices will be issued within 24 hours of the final day of the auction.
SHIPPING
How do I get my items to Roxburys?
You can bring or send your items to our head office location in Hamilton or connect with one of our professionals by sending photos of your collection to provide you with a complimentary assessment before sending your items to us.
Who covers the shipping cost if my consignment has not sold?
The consignee will cover the insurance and shipment of the items otherwise you can pick up from our Hamilton store in Brisbane.
I won a lot at your auction, how long will it take to receive my shipment?
You will receive an invoice once the auction is finished, once you complete the payment we will send you a shipping confirmation with the tracking number where you can track the shipment.
AUTHENTICATION
How do I do to check if an item is valuable?
We recommend you first do your research to check the item is of any value. If you wish to consign a big selection of items but are unsure of the value you can complete the consignment form and send us the parcel for us to review. If you are in Brisbane you can meet us and we can do a free assessment of your collection to give you an estimate
CONSIGNMENTS
What if I need funds now?
Roxburys regularly and competitively buys items outright from the public or parties who are unable to wait until the next auction to receive their funds.
Are my consigned items insured while in Roxburys possession?
All items being auctioned are securely stored and insured at our corporate facility in Hamilton. For consignments over A$25,000, your items you will receive a complimentary storage deposit box while under consignment.Â
Are the funds from my consignment secure?
Queensland law requires all auction houses to operate a Trust Account for all auction services, unlike other states and territories. You can expect prompt and secure payment.
When will I receive the funds from my consigned items?
All funds received from the consignments will be paid to all consignors within 30 days of the auction being completed, in line with Trust Account law.Â
TIMEFRAMES
When will I receive the funds from my consigned items?
All funds received from the consignments will be paid to all consignors within 30 days of the auction being completed, in line with Trust Account law.
I won a lot at your auction, how long will it take to receive my shipment?
You will receive an invoice once the auction is finished, once you complete the payment we will send you a shipping confirmation with the tracking number where you can track the shipment.
Can’t find the
Right answer?
ASK AWAY..
WE HAVE THE BIGGEST DATABASE
We have the biggest database of items auctioned for over the past 45 years.
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OVER 200,000 COINS SOLD EACH YEAR
We are the biggest auctioneer of rare coins and banknotes in Australia.
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OUR RESULTS ARE OUR TESTAMENT
110,000+
INDIVIDUAL LOTS SOLD
We have the biggest historical database of items sold over 35 years25,000+
REGISTERED BIDDERS
Connect with the largest auction audience in Australia
91%
CLEARANCE RATE
Enjoy one of the highest clearance rates of any auction in Australia.
150+
COMBINED YEARS OF EXPERIENCE
Experts, valuers, historians, marketing team. All in one Auction house.150,000+
ORDERS SUCCESSFULLY SHIPPED
Insured from door to door, our logistic services are the best in the industry.Download Our App
Getting in on the action has never been easier with our free Roxbury’s Auction House app.
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