Holiday Closure: 23rd Dec – 4th Jan
Please note, all enquiries during this time will be responded to as soon as we return.
Shipping Information
Your precious items are secure with Roxbury's.
Shipping Information
At Roxbury’s, we know that every item has a story.
From rare coins and banknotes to antiques, jewellery and collectables, each piece entrusted to us is handled with the care and attention it deserves.
We work with trusted carriers and secure delivery networks, taking every measure to ensure your items are protected and delivered promptly.
Speed and security
Our preferred courier service are fast, reliable and operators you can trust to deliver on time.
Track every step
You have the freedom to track your treasures on every step of their journey from us to you.
Post-auction process
Our goal is to get your purchase safely on its way as quickly as possible – that’s why our team works hard to process, pack and dispatch orders promptly, while ensuring every item is handled with the care and attention it deserves.
International couriers
Whether you’re purchasing from interstate or overseas, we can arrange secure international shipping through established courier networks experienced in handling valuable and collectable items.
Whether you’re buying, selling or consigning, you can have confidence that your valuables are in experienced hands.
FAQs
How do I get my item/s to Roxbury's?
You can securely send or drop off your consignment to one of our offices. An appointment is required prior to your arrival, please contact us to book.
Alternatively, we can arrange to meet and collect your items at a location that suits you.
Who covers the shipping cost if my consignment has not sold?
The consignee will cover the insurance and return shipment of the items following the auction. Alternatively you can pick up your items from our head office in Brisbane.
I won an item at auction, how long until I receive my shipment?
You will receive an invoice shortly after the auction is finished. Once you complete payment, we will send you a confirmation email with a tracking number to track your item/s.
Shipping typically takes 3-7 days, and can vary depending on the size of the auction.
